Job Title: MC Click I.T. Technician

Department: Digital Services

Reporting to: Digital Services - Enrolment Project Manager

Contract: NSG Business Support, Hourly Paid, Fixed Term

Salary: National Minimum Wage for your age

Pension: NEST Pension Scheme

The Role

We are seeking a proactive and organised IT professional to join our team, supporting the delivery of high-quality technical services across the College. This role offers the opportunity to contribute to IT operations, student support, and ongoing digital initiatives.

Key Responsibilities

• Ensure that a consistent high-level of quality work is achieved
• Reimage the student laptop stock and prepare them for distribution
• Assist with asset management of the college IT stock
• Assist with the distribution of laptops to students during the enrolment period
• Participate in other IT related projects where required

Please see the full person specification here - MC Click IT Technician

Qualifications

• Level 2 or above in Maths and English (or equivalent)
• Hold a Level 2 Certificate in an IT related subject or be willing to work towards one within an agreed timescale
• Commitment to maintaining your professional knowledge and improving your capabilities

Experience

• Current and relevant experience of working within Digital Services, IT or similar related field or alternatively, a strong desire to do so.
• Demonstrable experience of Customer Service practices and processes

Knowledge & Skills

• Good oral and written communication skills with a capacity to deal effectively with staff, students, parents, employers, and others
• To have good time management, administrative and organisational skills
• To have the ability to work with all ages and abilities across the Sports Development and Exercise Continuum of foundation, participation, performance of excellence
• To be able to demonstrate behaviours consistent with the College’s Core Values

Why Join Us?

• Substantial annual leave entitlement plus holiday purchase scheme.
• Health & Wellbeing; free gym membership, 24/7 counselling for you and your family
• Family-friendly policies: flexible hours and a supportive work environment
• Employee Assistance Programme (EAP): confidential support including counselling, legal and financial advice.
• Professional development: extensive training, mentoring, and career progression opportunities
• Funded CPD opportunities, regular staff development training, and paid volunteering days
• Access to discounted hair and beauty treatments at our onsite salon.
• College benefit scheme
• College Extras
  -Up to 15% cashback at top retailers & restaurants
  -Discounted gift cards for big brands
  -Home & tech upgrades via salary sacrifice
  -Cycle to Work scheme
• Discounted onsite car parking.

To learn more about working at Middlesbrough College, please visit our Work For Us page.

For further details and to discuss the role in more detail, please contact Dale Moore, IT Business Analyst on  D.Moore@mbro.ac.uk

Are you ready to make your mark?

If you’re looking to join a team that cares about their staff wellbeing, values their personal development and works with them to have a positive impact on student experience, come to Middlesbrough College!

About Middlesbrough College

Middlesbrough College is a leading provider of education and training in the North East, offering A-levels, vocational courses, apprenticeships, and degree-level qualifications. With state-of-the-art facilities and a commitment to staff development, we’re proud to create opportunities for learners and colleagues alike, fostering an environment where everyone can grow, thrive, and make a real difference.

Our Vision, Mission and Values

Across our campus and community, Middlesbrough College is driven by a clear vision, mission, and values that not only shape what we do for students—but also make us a great place to work, grow, and thrive.

Safeguarding Our Students

Middlesbrough College is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.

All posts at Middlesbrough College involve regulated activity and are therefore exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

As part of our shortlisting process, we will conduct an online search for all shortlisted candidates to identify any safeguarding or reputation‑related concerns (as required by KCSIE).

Right to work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Recruitment Process

Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.

Equality & Diversity

Middlesbrough College is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.