Location: Middlesbrough College Main Campus, TS2 1AD

Department: Health & Social Care

Reporting to: Curriculum Team Leader - Business Study Programme

Contractual hours: 37 hours per week

Basis: Full Time, Term Time Only 40 weeks, Fixed Term for 12 months

Pension: NEST Pension

Join Our Team

We are delighted to announce an exciting opportunity for an Attendance Officer to join our Health & Social Care department. This role is pivotal in promoting student punctuality and addressing attendance concerns, contributing to the overall improvement of attendance and punctuality through effective partnerships with students, parents, and colleagues. As an integral part of our thriving academic community, you will play a key role in fostering a culture of engagement and accountability.

What You’ll Be Doing:

As an Attendance Officer, you will:

• Work as part of a team to provide pro-active and assertive support to students to overcome barriers to maximise their attendance and punctuality to ensure achievement and progression.
• Devise and undertake a range of strategies to improve student attendance.
• Be the main point of contact in relation to student punctuality and attendance issues for an allocated department.
• Work closely with Heads/Associate Directors of Quality and Personal Tutors to implement effective strategies and ensure there is the necessary interchange of information and consistency of systems and procedures to ensure that each student feels supported.
• Contact (by telephone / email / letter) students and their parents / carers following absence.

What We’re Looking For:

We seek candidates who:

• Have achieved Grade 4/C or above in Maths and English (or equivalent)
• Possess qualifications in Microsoft Office (desirable)
• Have experience working with and supporting vulnerable and at-risk young people and their families
• Have managed complex caseloads effectively
• Have previous experience working with young people in an educational setting, with a strong background in coaching, mentoring, and providing effective student support

What’s in it for you?

The college offers an excellent benefits package which includes:

• Competitive Salaries
• Excellent Training and Development Opportunities
• On-site staff parking available
• Contributions to a variety of role-based pensions schemes including Teachers Pension, Local Government Pension Scheme and NEST Pension
• On site restaurant and food outlets including Costa Coffee
• Extensive wellbeing provision including but not limited to:
  - 24-hour Employee Assistance Programme (free counselling support for staff and their immediate family)
  - Occupational Health
  - Free Flu jab.
  - Free Gym Membership for all staff.
  - Discounted hair and beauty salon treatments

To learn more about working at Middlesbrough College, please visit our Work For Us page.

For further details and to discuss the role in more detail, please contact Amanda Buckingham-Hearn, Curriculum Team Leader in Business Study Programme on  AG.Buckingham-Hearn@mbro.ac.uk  

Ready to Make a Difference? Apply Early!

We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closing date. We therefore encourage applicants to submit their applications as soon as possible.

SAFEGUARDING

At Middlesbrough College, we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance.

All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Middlesbrough College is an equal opportunities employer, dedicated to ensuring equality of opportunity, eliminating discrimination, and fostering good relations among all members of its community, and welcomes applicants from all sections of the community.

Please see attached job description - Attendance Officer in H&SC TTO40wks FT12mths