Job Title: Security Supervisor

Department: Estates
Reporting to: Safety & Building Services Manager
Salary: £25,276 – £27,604 per annum

Annual Leave: 30 days + bank holidays

Hours: 37 per week (including evenings and weekends)

Contract Type: Full Time, Permanent

Pension: NEST

Location: Middlesbrough College, TS2 1AD

The Role

We are seeking a reliable and proactive Security Supervisor to support the delivery of high‑quality facilities services across the College. This includes porterage, post and goods handling, concierge duties, cleaning, minor maintenance, car park support, and fire evacuation assistance.

You will play an active role in the College Safety Team, maintain First Aid and SIA certifications, and deliver a friendly, efficient response to all service requests. The role also involves flexible working, supporting departmental projects, liaising with contractors, and contributing to continuous service improvements. A strong commitment to Health & Safety, Equality & Diversity, and ongoing professional development is essential.

Key Responsibilities

• Provide an efficient and effective estates service across the College, including porterage, goods and post services, concierge support, fire evacuation assistance, cleaning, goods yard operation, reprographics, minor maintenance, and car parking services.
• Play a full part in the College Safety Team, including maintaining a good understanding of Safeguarding responsibilities.
• Gain and maintain SIA registration for Door Supervision and CCTV operation (including recorded image handling in line with legislation).
• Act as an appointed First Aider and maintain valid First Aid certification.
• Participate in flexible working arrangements, including shift patterns, weekend cover, and the emergency call‑out rota.
• Assist colleagues in the Facilities Management Department with wider tasks as required.
• Respond promptly and professionally to requests for assistance.
• Liaise with contractors and external agencies as appropriate.
• Participate in staff appraisal, training needs analysis and support departmental development activities.

Skills, Knowledge & Expertise

Essential:

• Hold or be willing to work towards appointed person First Aid status.

• Hold or be willing to work towards IOSH Working Safely (or equivalent).

• Experience in one or more of the following:-
  -Porterage
  -Internal goods/post services
  -Concierge duties
  -Fire evacuation support
  -Cleaning
  -Goods yard operation

• Strong communication skills (written, verbal, listening and recall).

• Excellent interpersonal and team‑working skills.

• Ability to remain professional in challenging situations.

• Good observational skills and the ability to think quickly and defuse confrontation.

Desirable:

• Valid SIA Frontline Door Supervisor and/or CCTV Operator licence, or willingness to work towards one.

Why Join Us?

• Substantial annual leave entitlement + holiday purchase scheme
• Free on‑site gym membership
• 24/7 counselling for you and your family
• Flexible working policies
• Employee Assistance Programme (legal, financial, and emotional support)
• Extensive training, mentoring, and career development opportunities
• Funded CPD and regular staff development sessions
• Paid volunteering days
• Discounted hair and beauty treatments at our onsite salon
• College Extras benefits scheme:-Up to 15% cashback at major retailers
  -Discounted gift cards-Home & tech salary
  ‑sacrifice options-Cycle to Work scheme
• Discounted onsite parking

Learn more about working at Middlesbrough College by visiting our Work For Us page.

Contact

For further information or an informal discussion, please contact: Kenneth Lowes, Safety & Building Services Manager 📧 K.Lowes@mbro.ac.uk

About Middlesbrough College

Middlesbrough College is a leading provider of education and training in the North East, delivering A‑levels, vocational courses, apprenticeships, and degree-level qualifications. We are committed to staff development and creating an inclusive, supportive environment where colleagues can thrive and make a real impact.

Our Vision, Mission and Values

Our values shape everything we do — for students, staff and our community. You can read more about them on our website.

Safeguarding Commitment

Middlesbrough College is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Middlesbrough College involve regulated activity and are therefore exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Right to Work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we cannot offer visa sponsorship for this post.

Recruitment Process

Applications are reviewed and shortlisted as they are received; therefore, early applications are encouraged. We reserve the right to close the vacancy early.

Equality & Diversity

We are an equal opportunities employer and welcome applications from all backgrounds. Selection decisions are based on skills, experience and suitability. As a Disability Confident Employer, we actively support applicants with disabilities.

A full job description is available here - Job Description