Location: Middlesbrough College Main Campus, TS2 1AD

Department: Business, Engagement & Partnerships

Reporting to: Apprenticeship Recruitment Manager

Annual Leave: 30 days per annum plus bank holidays

Contractual hours: 37 hours per weeks

Basis: Full time, Permanent

Pension: NEST Pension

Join Our Team

Are you a people-person with a passion for helping others reach their potential? We’re looking for a vibrant and enthusiastic Training & Engagement Officer to be the go-to contact for referrals from the Department for Work and Pensions (DWP) and our amazing network of partners!

In this exciting role, you’ll team up with our brilliant Head of Business Development to match learners with the perfect training opportunities—from Adult Skills and Distance Learning to Community Learning projects and more! You’ll play a key part in helping adults upskill, grow, and take steps toward a brighter future.

If you love variety, thrive on building relationships, and want to make a positive impact every single day—this could be the perfect role for you!

What You’ll Be Doing:

As training and Engagement Officer you will:

• Actively market and promote Adult & Community Learning through social media platforms and at all external events.
• Support the Head of Business Development in expanding and enhancing the provision for individuals aged 19 and over who are unemployed or not in education, employment, or training (NEET).
• Facilitate Information Advice Guidance awareness sessions at the College/Community Hubs/Job Centre Plus for all referrals
• Consult with the Head of Business Development to track and monitor referrals so that the College can be both proactive and reactive to demand.
• Be proactive in contacting all learners that did not attend and liaising with agencies in providing feedback on attendance.
• Be involved with the learners through Information Advice Guidance, enrolment, and induction.

What We’re Looking For:

We seek candidates who:

• Strong understanding of adult education, and skills funding streams (e.g., Adult Skills Funding, NEET, Distance Learning).
• Excellent interpersonal and communication skills, with the ability to engage and motivate diverse groups of learners and stakeholders.
• Experience working in a learner-facing role within education, training, employability, or stakeholder engagement- essential
• Proven track record of building and maintaining relationships with external partners such as Job Centre Plus, DWP, and community groups – essential
• Information, Advice and Guidance (IAG) qualification (Level 2 or above) – desirable.
• Grade C or above in Maths and English (or equivalent).
• A commitment to undertake any mandatory training relevant to the role.

What’s in it for you?

The college offers an excellent benefits package which includes:

• Opportunity to purchase additional annual leave.
• Competitive salaries.
• Cycle to Work Salary Sacrifice Scheme
• Excellent training and development opportunities.
• Dedicated teaching & learning coaches for new staff.
• On-site staff parking available.
• Contributions to a variety of role-based pensions schemes including Teachers Pension, Local Government Pension and NEST Pension.
• On site restaurant and food outlets including Costa Coffee
• Extensive wellbeing provision including, but not limited to:
  - 24-hour Employee Assistance Programme (free counselling support for staff and their immediate family)
  - Occupational Health
  - Free flu jabs
  - Free gym membership for all staff.
  - Discounted hair and beauty salon treatments

To learn more about working at Middlesbrough College, please visit our Work for Us page.

For further details and to discuss the role in more detail, please contact Nicole James (apprenticeship recruitment manager) - nicole.james@northernskills.co.uk 

Ready to Make a Difference? Apply Early!

We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closing date. We therefore encourage applicants to submit their applications as soon as possible.

SAFEGUARDING

At Middlesbrough College, we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance.

All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Middlesbrough College is an equal opportunities employer, dedicated to ensuring equality of opportunity, eliminating discrimination, and fostering good relations among all members of its community, and welcomes applicants from all sections of the community.

Please see attached Job Description - Training & Engagement Officer